FAQ

Frequently Asked Questions (FAQ)

Welcome to GFitnessUSA! Here are answers to some common questions:

1. What products do you offer?

We specialize in high-quality fitness equipment and accessories, including treadmills, rowing machines, dumbbells, resistance bands, and more – all designed to help you reach your fitness goals.

2. Where do you ship?

We currently ship across the United States. For international shipping inquiries, please contact our support team.

3. How long does shipping take?

Standard delivery typically takes 3–7 business days, depending on your location. Tracking information will be provided once your order is shipped.

4. How can I track my order?

Once your order is shipped, you'll receive a confirmation email with tracking details. You can also track your order through your GFitnessUSA account.

5. What is your return policy?

We offer a 30-day return policy on most items. Products must be unused and in their original packaging. For more details, visit our Returns & Refunds Policy.

6. Do you offer warranties on your products?

Yes! Most of our fitness equipment comes with a manufacturer’s warranty. Warranty details are listed on each product page.

7. How can I contact customer service?

You can reach us via email at support@GFitnessUSA.com or call us at [your phone number]. We’re available Monday–Friday, 9 AM – 6 PM EST.

8. Do you offer discounts or promotions?

Yes! We frequently run special offers. Be sure to sign up for our newsletter to stay updated on exclusive deals and limited-time offers.

9. Can I cancel or change my order after placing it?

If your order hasn’t been shipped yet, contact us as soon as possible. We’ll do our best to accommodate changes or cancellations.